Customers
The Customers pack in the Telling Tales series illustrates good and bad practices of dealing with customers through a range of stories based in retail, service and manufacturing sectors. The stories examine the principles of internal and external customer relations. They are designed to be inspirational and illustrative. This pack is an excellent resource for any training and development session on the theme of customers.
What does this pack include?
- A CD with 75 minutes of specially written stories, follow up analysis & discussion points
- An 80-page comprehensive user guide
- Free to Copy pages
The following is a list of all the stories in the Customers pack.
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Customers
The theme of Customers is also covered within these stories below.
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